IT Consultation
AxisES excels in the IT market by having an expert for every IT technology required by our clients. We are leaders on hardware and software technologies for all size businesses. Our consultation approach consists of hearing the customer requirements, studying the the best solution for the problem and eventually coming out with more than one solution report to discuss with client the best solution to suit their needs.
Our consultation services include the following services in order:
- Solution Planning
- Vendor and technology integration
- Solution Design
- Implementation
- Technical Support
We provide with the best services for the following:
* System Optimization & Integration
Do you think the solution you paid for is not operating at its full potential? Well… you’re right.
Studies shows that most IT systems are not optimized to use their full potential although vendors are designing them to do so. This is because of the rapid changes in the IT environment and the different vendor products integrated together to serve its final purpose.
At AxisES, we make sure all vendor technologies are working in harmony and are optimized to the maximum potential. This can be achieved through the proper planning and automation methods to insure seamless integration and interoperability between the different parts of the IT environment.
* Design, Implementation & Proof of Concept
Why should non-IT business spend time resource power on planning which solution is the best solution for their IT environment? They shouldn’t!
AxisES team of consultants is equipped with the knowledge and skills to plan which solution is really needed to be upgraded or purchased and where to purchase it from. Non-IT oriented businesses are not supposed to consume their efforts being tossed between vendors and distributers. AxisES will ensure you get the best cost-effective and most productive solution for your IT department. Our team will do the PoC, Design and implement the solution for our clients and save them a peace of mind.
* Technical support
Our support team is always backed by our senior consultants. We have two layers of support, first line of support and senior consultants. Our support team have a minimum of 5 years of technical experience and we have a support team for every technology we have. Our consultants will ensure the problem is solved on the phone or on-site and they are always available for help.
AxisES two kind of services under this category:
- Bulk hours support: Customers can buy bulk hours of support every year.
- On-demand support: Customers request support whenever needed and pay as they go.